Last updated: 15 May 2025
At Floor Sanding Enterprise, we’re committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, how we use it, and your rights under UK data protection law.
1. Who We Are
Floor Sanding Enterprise
Based in Maidstone, Kent
Email: [email protected]
Phone: 07355 600 808
We offer professional wood floor sanding and restoration services across Kent and South East London.
2. What Information We Collect
We may collect and store the following when you contact us or use our services:
- Your name
- Email address
- Phone number
- Home or site address
- Project details or floor type
- Enquiry messages
We do not collect sensitive personal data (like health or biometric info).
3. How We Use Your Information
We use your data to:
- Respond to enquiries
- Provide quotes and site visits
- Manage bookings and deliver services
- Send service updates
- Maintain records for legal and tax purposes
We never sell your information or send unsolicited marketing.
4. How We Store and Protect Your Data
We store your data securely on password-protected devices or locked files. We only keep your information as long as necessary to fulfil our services or meet legal obligations.
5. Sharing Your Information
We only share your information when required:
- With subcontractors or staff working on your project
- With accountants (for invoicing or tax records)
- With authorities if legally required
We never share or sell data for marketing.
6. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data (unless required to keep it)
- Object to certain uses of your data
- Complain to the ICO if concerned about data handling.
To exercise these rights, email us at: [email protected]
7. Cookies
See our Cookie Policy below for more information.
8. Changes to This Policy
We may update this policy as needed. The latest version will always be available on our website.
9. Cookie Policy
Our website may use cookies to improve your browsing experience and collect anonymous usage data (e.g. via Google Analytics).
Cookies are small files stored on your device that help us understand how visitors use our website.
They do not contain personal information and cannot identify you directly.
You can disable cookies through your browser settings at any time.
By continuing to use our website, you consent to our use of cookies unless you disable them.
10. Website Terms & Conditions
By using our website, you agree to the following:
- All content (text, logos, images) belongs to Floor Sanding Enterprise unless stated otherwise.
- You may not copy, reuse, or reproduce any content without written permission.
- We aim to keep information up to date but do not guarantee accuracy at all times.
- We are not responsible for content on third-party websites we may link to.
- Your use of this site is at your own risk.